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Telesales Executive

BukuWarung

BukuWarung

Sales & Business Development
South Jakarta, South Jakarta City, Jakarta, Indonesia
Posted on Feb 2, 2025

Key Responsibilities:

  • Product Knowledge: Explain the features, benefits, and pricing of EDC machines clearly to potential customers.

  • Customer Engagement: Build rapport with merchants, understand their needs, and provide appropriate solutions.

  • Follow-Up: Manage follow-ups with undecided merchants to close deals effectively.

  • Target Achievement: Consistently meet or exceed daily, weekly, and monthly sales targets and KPIs.

  • Data Management: Accurately record call outcomes, customer details, and feedback in the CRM system.

  • Collaboration: Work closely with the telesales manager to share updates, challenges, and success stories.

  • Problem Solving: Address customer concerns or objections confidently and professionally.

Qualifications:

  • Prior experience in telesales, telemarketing, or customer service is a plus but not mandatory.

  • Strong verbal communication and persuasion skills in Bahasa Indonesia.

  • Positive attitude, self-motivation, and a results-driven approach.

  • Ability to handle rejections professionally and stay focused on achieving targets.

  • Basic computer skills to update CRM and manage call records.

  • High school diploma or equivalent; further education is a bonus.