Bureau is an all-in-one platform for identity decisioning, fraud prevention and compliance requirements. Trusted for enhancing security and compliance, Bureau simplifies identity management for businesses. This is a place where we celebrate homegrown leaders, and have an open-door policy where your voice matters, your ideas flourish, and your potential knows no bounds. We are driven to put our best foot forward everyday with confidence, growth, customer obsession and speed as our core values here at Bureau. Think of us as a launching pad for your growth.
Come join us and help restore trust in online interactions!

Position Overview

We're looking for an experienced and proactive Fraud and Risk Product Manager to join our dynamic team. This pivotal role combines deep technical expertise with strong client-facing responsibilities, focusing on helping organizations combat evolving fraud threats through advanced risk management solutions and the strategic application of our product. If you thrive on tackling complex challenges, enjoy translating technical solutions into tangible business value, and excel in a collaborative environment, we want to hear from you.

Key Responsibilities

As a Fraud and Risk Product Manager, you'll:

• Consult with potential and existing clients to develop and implement customized fraud prevention rules and strategies using our product suite.

• Analyze emerging fraud patterns and adapt detection methodologies, advising clients on how our product capabilities can address these evolving threats.

• Troubleshoot and debug existing fraud detection systems, providing expert guidance on product configuration and optimization to ensure peak performance and swift issue resolution.

• Serve as the primary technical and product point of contact for customer requirements, overseeing successful solution implementations and product adoption.

• Conduct impactful pre-sales demonstrations and provide expert technical/product consultations for prospective clients, clearly articulating our product's value proposition.

• Gather and synthesize market insights and client feedback to collaborate closely with internal product, engineering, and sales teams, contributing directly to product roadmap enhancements and future feature development.

• Develop and deliver product training for clients and internal teams, ensuring a deep understanding of product functionalities and best practices for fraud and risk management.

Required Qualifications

• Minimum 3 years of experience in a fraud and risk management role, specifically within pre-sales, product consulting, or a client-facing technical capacity.

• Bachelor's degree in a relevant field such as Finance, Computer Science, Mathematics, or a closely related discipline.

• Strong analytical skills with a proven ability to identify, interpret, and act upon new and evolving fraud patterns, leveraging data to inform product recommendations.

• Excellent written and verbal communication and presentation skills, demonstrating the ability to articulate complex technical and product concepts clearly to both technical and non-technical audiences.

• Demonstrated adaptability and a genuine eagerness to learn new technologies, methodologies, and industry best practices in both fraud/risk and product management.

• A customer-focused mindset coupled with a strong problem-solving orientation and the ability to drive product adoption.

Familiarity with product lifecycle management and Agile methodologies is a plus.

Why should you choose us?

1. Your growth is our responsibility.

We emphasise on learning and development over material perks and are happier to nourish your mind. If there's a book, course, or program that enhances your work at Bureau, feel free to pursue it—we'll take care of the financial aspect.

2. We believe in flat structures

While we do have designations and reporting managers, our structure fosters a lot more freedom. You can collaborate with anyone, explore job rotations, transition between different projects, and express your opinions openly to whomever you choose.

3. Homegrown Leaders

Our nurturing environment and specialized programs, like ElevateEngg, have led to success stories where even interns grow into impactful leadership roles over time.

FAQs:

1. What is our hiring process like?
   We start with a friendly chat to get to know each other and align goals. Then, we’ll have 2-3 discussions where we’ll dive into real-world examples to explore your skills. Finally, we’ll make sure you’re a great fit with our culture and values.

2. How can I improve my chances of getting hired?
   Get to know Bureau’s mission and what we’re all about. Understand the role, and think about how your past work connects with it. Keep your resume simple, clear, and to the point (2 pages or less) to highlight your skills and experience.

3. What is Bureau’s approach to diversity and inclusion?
   We believe in a diverse and inclusive culture where everyone’s voice matters. We focus on diverse referrals, inclusive hiring, and offer special leaves to support our team. Our goal is for everyone to feel valued and empowered to grow with us.

4. What learning and growth opportunities can I expect at Bureau?
   At Bureau, we’re all about growth. You’ll have access to learning resources, mentorship, and exciting projects that help you level up in your career. We’re committed to helping you grow and encourage continuous learning along the way.