Make an impact
of your own.

About Bureau

Bureau is a unified risk decisioning platform for Compliance, Fraud, and Transaction risks. Our platform is a single decision-making engine, powered by a 1 billion+ identity knowledge graph. Over 150 Banks, fintechs, retailers, and digital platforms use Bureau to verify identities faster and stop fraud earlier globally.

Bureau has raised $50M+ from renowned Silicon Valley and global investors including Sorenson Capital and PayPal Ventures and is expanding rapidly from APAC to Americas, Europe, and beyond.

Why Bureau?

Bureau is building the infrastructure that makes digital identities and transactions safe and trustworthy for billions of people. The mission is big, the problems are complex, and the impact is real.

We hire people who want that level of responsibility. People who move fast, build systems from scratch, and care deeply about turning strategy into execution. If you want predictability or narrow scope, this won't be your place. If you want to shape how a scaling global company operates—keep reading.

Location: US (Remote) or San Francisco
Reports to: CEO

About the role

As Chief of Staff to the CEO, you'll be the strategic and operational force multiplier who ensures our boldest priorities don't just get set—they get executed.

You'll own the operating system: quarterly planning, strategic initiatives (international expansion, org design, GTM strategy), and internal alignment. You'll work across every function—Sales, Product, Engineering, Finance—to turn ambiguity into structure and strategy into results.

This isn't a note-taking role. You'll drive outcomes, unblock execution, and build the infrastructure that powers a global company.

What you will do

1. Build the Operating System

• Own quarterly planning, OKRs, and leadership reviews

• Design operating cadences that keep teams aligned and moving fast

• Run executive offsites, board prep, and company-wide forums

• Accelerate decision-making across functions

2. Lead Strategic Projects

• International expansion (market entry, GTM execution, partnerships)

• Organizational design (team restructuring, performance management, leadership transitions)

• GTM acceleration (sales playbooks, channel strategy, revenue operations)

• Product launches and fundraising prep

3. Drive Clarity and Alignment

• Write strategic memos, decision docs, and company updates

• Prep materials for board meetings, all-hands, and investor updates

• Ensure everyone knows what we're building, why it matters, and what's expected

4. Enable the CEO

• Help prioritize what gets done now vs. later

• Prepare decision briefs, frame tradeoffs, drive follow-through

• Anticipate bottlenecks and unblock execution

5. Operational Oversight

• Monitor KPIs across Sales, Product, Marketing, and Finance

• Identify bottlenecks and scaling gaps

• Build dashboards and drive data-informed decisions

What you’ll bring

Experience:

• 4-8 years in strategy, operations, or business leadership (consulting, BizOps, GTM strategy, or high-growth startups)

• SaaS, fintech, or enterprise B2B background preferred

• Track record building or improving revenue operations, strategic initiatives, or company-wide processes

Skills:

• Strategic thinking – Turn ambiguity into structured plans with clear outcomes

• Operational rigor – Build systems, track metrics, enforce processes

• Executive communication – Write memos and briefs that drive decisions; influence without authority

• Execution bias – High ownership, follow-through, and accountability

Bonus:

• Consulting background or top-tier MBA

• International expansion or emerging markets experience

• Prior Chief of Staff, Strategy & Ops, or BizOps role

Why this role?

• Direct CEO partnership – Shape strategy alongside the founder

• High leverage – Your work impacts international expansion, major initiatives, and company direction

• Build the foundation – Create systems and processes that scale a global company

• Career growth – CoS roles are launching pads to GM, VP Strategy, VP Operations, or founder roles

Our Culture

• We hire self-motivated people and get out of their way

• We value performance, not hours worked

• Speed, ownership, and impact matter most

Compensation

• Competitive salary + potential equity

• Health benefits, flexible PTO, learning budget