Junior Tech Ops Analyst
Coins.ph
IT, Operations
Shanghai, China
Posted on Oct 14, 2024
We are seeking an excellent communicator and highly motivated Junior Tech Ops Analyst to join our growing team. The ideal candidate will play a key role in managing and resolving partner integration questions and is critical to the growth of the organization. The Junior Tech Ops Analyst will also collaborate with cross-functional teams, drive process improvements, and contribute to the overall success of our product and services.
Key Responsibilities:
- Partner integrations:
- 1-Resolve issues raised by the partners during their technical integration with our systems.
- 2-Explain and guide partners through the system integration process.
- Communication:
- 1-Facilitate effective communication between external partners and our own developers.
- 2-Provide regular status updates, ensuring the integration process is as smooth as possible.
- Continuous Improvement:
- 1-Identify opportunities for process improvements and implement best practices.
- 2-Stay updated on industry trends and emerging technologies to ensure the competitiveness of our platform.
Qualifications:
- Must haves:
- 1-Fluency in both English and Chinese.
- 2-Familiar with tools such as JIRA / Confluence.
- 3-Bachelor’s (or higher) degree from Computer Science or a similar field.
- 4-Excellent communication and interpersonal abilities.
- Highly desirable:
- 1-Previous experience of using a backend programming language.