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Compliance Product Manager Lead

Coins.ph

Coins.ph

Product, Legal
Singapore
Posted on Mar 7, 2025

Responsibilities

  • Oversee and lead the Compliance product team, monitor performance, manage incidents and identify enhancement opportunities for both existing and potential new solutions
  • Develop and liaise with Compliance and internal stakeholders building world-class Compliance product solutions
  • Evaluate and improve Compliance product performance by tracking key metrics and notifications
  • Partner with multiple internal teams to identify and alleviate Compliance promptly
  • Work with Compliance, Engineering and Design to ideate, design, build, and optimize our user journey, from registration to KYC and beyond
  • Own related operational metrics such as KYC pass rates
  • Drive strong decision-making through quantitative analysis, and qualitative research (including competitor research) and customer insights
  • Partner with cross-functional stakeholders (Compliance, CS, Operations, etc.) to scale the business while vouching for best in class user experience

Requirements

  • Bachelor’s or Master’s degree in a technical field (e.g Computer Science) or a design-related field
  • Experienced in building and managing fintech related compliance/KYC features and flows
  • Familiar with the onboarding/KYC flows of crypto exchanges and fintech apps
  • Familiar with the Philippines and/or multi countries kyc rules
  • Possess superior analytical and quantitative skills, and have the ability to use hard data and metrics to back up assumptions
  • Demonstrate ability working in a data-driven environment and moving metrics to reach KPI goals
  • You are insatiably curious and inquisitive (asking “why?” a lot) You are a skilled communicator and can collaborate effectively with a breadth of stakeholders including engineering, lawyers, compliance people, sales reps, and executives
  • English is a must, Chinese is a prefer to have