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Outbound Call Center Agent

Sunday

Sunday

Customer Service
Bangkok, Thailand
Posted on Wednesday, March 22, 2023

Outbound Call Center Agent

If you want to help shape the future of insurance technology in Asia. – WE WANT YOU!

Everyday you will..

  • Responsible for an outbound call or chat with potential customers who drop the contact and information via Sunday Social Media, website or offline booth.
  • Service clients and provide insurance information when needed.
  • To assist the customers on selecting the right products and walkthrough the buying journey until the clients complete the purchase.
  • Communicate with clients to disseminate or explain information relating to responsible function.
  • Collecting feedback from current and potential clients.
  • Support Manager to achieve team targets.
  • Perform duties and/or tasks assigned by the head.

Your profile

  • Any gender or age is welcome.
  • Bachelor’s Degree in Business Administration or any field.
  • Minimum 2-3 years of working experience in telesales, inside sales or any related field with basic group insurance knowledge is a huge benefit.
  • Be able to work in shifts with strong decipline.
  • Excellent interpersonal and communication skills with sales driven mindset.
  • Self-motivated, result-oriented and open-minded (Accept criticisms and eager to ask for comments or suggestions)
  • Ability to work under pressure in a fast paced environment.
  • On-track behavior and can-do attitude.
  • Proficiency with Microsoft Word and Excel.
  • Proficiency in English is a big plus.

Benefit

  • Salary package with incentive structure.
  • Social Security
  • Annual Performance Bonus and increment.
  • Group Insurance : OPD, IPD and Dental/Optical covered.
  • 15 days of paid vacation leave and leave day according to labor law.
  • Provident Fund 3-15% (By Choice)
  • Free lunch on Monday & Tuesday at office
  • BYOD (Bring Your Own Device) 2,000 THB per month (By Choice)
  • Company Parties and activity occasionally.