Make an impact
of your own.

Responsibilities:

• Make outbound calls to customers to collect outstanding debts, negotiate payment plans,

and resolve customer complaints.

• Utilize persuasive communication techniques to negotiate payment arrangements and

settlements.

• Build rapport with customers to understand their financial situation and provide solutions to

help them pay their debts.

• Respond to customer inquiries and complaints in a professional and courteous manner.

• Collect outstanding debts from customers, ensuring that all payments are processed

accurately and efficiently.

• Negotiate payment plans and settlements with customers, ensuring that all agreements are

documented and approved.

• Accurately enter customer information, payment plans, and settlements into the company's

database.

• Maintain accurate and up-to-date records of customer interactions and payment history.