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Transport Associate



Gisenyi, Rwanda
Posted on Thursday, June 13, 2024

About Us:
Wasoko (“people of the market” in Swahili) is transforming communities across Africa by revolutionizing access to essential goods and services. We are East Africa’s biggest digitized retail distribution platform powered by our own in-house logistics network. Tens of thousands of informal retailers across East Africa use Wasoko to order everyday essential goods and receive working capital financing.

The informal retailers of Africa today are the primary if not the only channel used by consumers to purchase essential goods worth over $600 billion per year. The fragmented infrastructure across large land mass, distributed but diverse population and rather a smaller basket size spend does not yet lend themselves to big basket retail or mass consumer ecommerce. Instead, the informal retail ecosystem is THE channel for building the plumbing for digital and consumer
commerce across Africa.

This is Wasoko’s opportunity. Wasoko with its brand, scale and logistics network is best positioned to build the technology-leveraged rails to serve the 1+ billion African consumers through informal retailers. We are building a digital-first operating system for informal retailers, focusing initially on B2B distribution but quickly incorporating a host of other tools and services to help communities across Africa get more for less.

Role: Transport Associate

Transport at Wasoko is a fun, agile, and people-focused business. We believe in the motto "We win through our people."

As a Fleet Associate at Wasoko, you will be responsible for coordinating all transportation activities within their area of operation. This includes scheduling and dispatching vehicles, drivers, and shipments to ensure timely delivery of goods. You will be reporting to the Transport Coordinator.

This is a challenging role where you will have the opportunity to grow your career and be part of a strong team.

You must enjoy being part of a dedicated team working together to make a difference in the lives of our customers and employees in relevant and memorable ways.

If you are looking for a change and ready to make a difference ... we are looking for you.

Reporting into: Transport Coordinator

Direct Reports: N/A

Direct Peers: FC-Team Lead


  • Ability to communicate at all levels
  • Ability to manage change processes
  • Ability to drive standards within the business
  • You can work in a challenging environment
  • Drive a culture of accountability, results, and performance

Key Responsibilities:

  • Track daily the performance of couriers.
  • Assigning runsheets to couriers on a daily basis.
  • Offering fuel to drivers on a daily basis based on the route (Runsheet) a courier is going to work on.
  • Support couriers on the field for location-related issues, which results in out-of-range location, when a courier wants to sell an order.
  • Developing a Google sheet tracker to record all necessary information that are used in fleet management, like couriers worked on a specific day, Fuel consumed versus kilometers traveled, and so on.
  • Being available to work extra and late hours.
  • Maintain a daily Vehicle availability, ready for intown and upcountry travel and various field destinations.
  • Ensure that the vehicle is kept clean, inside and outside, at all times and that the Wasoko stickers are visible.(If any)
  • Work under the management and guidance of the Transport Supervisor and take specific responsibility for fleet coordination and any other assigned task by supervisor
  • Ensuring all fleet members have proper licensure and up-to-date training
  • Monitoring Drivers to ensure adherence to schedules and proper driving practices
  • Developing methods to decrease cost and improve efficiency especially in the fueling process.


  • Bachelor's degree in supply chain management, logistics, or a related field.
  • 3+ years of experience in Logistics, preferably in an e-commerce or retail environment.
  • Strong leadership and management skills, with experience in leading and motivating teams.
  • Excellent communication and interpersonal skills, with the ability to work effectively with teams across different functions and levels.
  • Strong analytical and problem-solving skills, with a focus on continuous improvement.
  • Knowledge of logistics processes, warehouse management systems, and inventory management.
  • Understanding of safety and security measures in a fleet environment.
  • Ability to work in a fast-paced, dynamic environment and manage multiple priorities.