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Credit Insights Lead

Lulalend

Lulalend

Cape Town, South Africa
Posted on Oct 7, 2025

OVERALL PURPOSE

We are seeking a highly skilled and analytically-driven Credit Insights Lead to spearhead our data-driven credit reporting, diagnostics and control framework. This pivotal role will be responsible for transforming raw data into actionable insights, enabling enhanced decision-making across our credit portfolio. The ideal candidate will possess a strong blend of technical prowess in data wrangling and automation, deep expertise in credit risk management, and the ability to drive strategic reporting initiatives.

RESPONSIBILITIES WILL INCLUDE:

Data Engineering & Automation for Credit Insights

  • Design, develop, and maintain robust data wrangling and orchestration pipelines to extract, transform, and load credit-related data from various sources for reporting and analytical ingestion.
  • Automate and schedule critical data processes to ensure timely and accurate delivery of credit insights.
  • Develop and optimise complex SQL queries for data extraction and manipulation within Snowflake.
  • Utilise Python for advanced data processing, statistical analysis and automation of reporting workflows.

Advanced Data Visualisation & Reporting

  • Lead the creation, automation, and delivery of sophisticated descriptive and diagnostic reports and Business Intelligence (BI) suites for diverse stakeholders (e.g. Credit Committee, Executive Leadership).
  • Design interactive dashboards with advanced filters, sliders, and drill-down capabilities to empower stakeholders with self-service diagnostic analysis.
  • Drive the adoption of best-in-class reporting tools such as Hex for compelling data visualization.

Credit Risk Diagnostics & Control Framework

  • Apply in-depth knowledge of key credit risk metrics across the entire credit risk lifecycle (origination, portfolio management, collections) within the SME funding industry.
  • Develop and implement robust credit risk control and governance frameworks, ensuring data integrity and reporting accuracy.
  • Implement and monitor best practice model monitoring frameworks to assess model performance and drift.
  • Track champion-challenger strategies, providing data-driven insights on their effectiveness.
  • Lead portfolio forecasting initiatives, including the development of methodologies to forecast and budget for key credit metrics such as delinquency, write-offs, and Expected Credit Loss (ECL).

Strategic Stakeholder Engagement & Leadership

  • Professional delivery and presentation of complex reports and insights to senior stakeholders, including the Head of Credit, Executive Committee, and Credit Risk Board.
  • Actively participate in and provide data-driven insights to key control committees (e.g. Credit Risk Management Committee (CRMC), Portfolio Performance Review).
  • Translate complex business requirements into clear data and reporting development specifications, achieving stakeholder buy-in and prioritization.
  • Ability to set a clear descriptive and diagnostic reporting vision and strategic roadmap for the credit insights function.

People & Analytical Mentorship

  • Mentor and guide junior analysts in data wrangling, reporting best practices and analytical methodologies.
  • Foster a culture of data-driven decision-making and continuous improvement within the credit team.
  • Demonstrated experience in both self-delivery of complex analytical projects and in guiding others to achieve high-quality descriptive, diagnostic and ad hoc analytical outcomes.

THE SKILLS AND EXPERIENCE WE’RE LOOKING FOR:

  • Bachelor's degree in a quantitative field (e.g. Computer Science, Statistics, Mathematics, Actuarial Science, Engineering, or a related discipline).
  • A minimum of 3-5 years of hands-on experience in a highly technical data analysis or data engineering role, specifically within a credit risk or financial services environment.
  • Demonstrable expertise in Python, SQL, Data Warehousing, Data Visualisation Tools and Data Orchestration/ETL
  • Solid understanding of credit risk management principles, metrics (e.g. PD, LGD, EAD, vintage analysis), and the credit lifecycle, preferably within the SME lending sector.
  • Experience with credit risk model monitoring and tracking of champion-challenger strategies.
  • Proven ability to translate business problems into analytical solutions and actionable insights.
  • Strong communication and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders.