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People Operations Administrator (6 Month Contract)



People & HR, Operations
Cape Town, South Africa · Western Cape, South Africa
Posted on Saturday, June 22, 2024
Who We Are

Yoco was founded in 2015, and has since processed over R100 billion in digital payments for over 400,000 businesses in South Africa. We’re breaking down barriers and unlocking economic opportunities that enable people to thrive.

We have over 330 team members across our key hubs in South Africa and the Netherlands, all with a bias for boldness, and a passion for simple, progressive solutions. We believe in uniting different people to solve hard problems together.

Our mission of making society more equal takes a variety of people, with different backgrounds and points of view, so we can keep building solutions that work for and include everyone.

Yoco is growing, and as we grow we have compelling challenges ahead of us.

Growing means we’re enabling more self-employed people and businesses to thrive every day. It also means that ambitious problem-solvers with big ideas are challenged, stimulated and will thrive at Yoco.

We don’t stop pushing, we break things to rebuild, we challenge ourselves and each other. We’re constantly evolving — and we’re doing it fast.

Grow With Us.

About The Role

The People Operations Administrator plays a crucial role in supporting the business by managing employee records, facilitating onboarding (employment contracting) and off boarding, and handling employee queries. Additionally, they maintain people systems, and provide general administrative support to the people team to ensure a positive employee experience and efficient people operations.

What You Will Be Doing

  • Drafting and issuing Employment Agreements, ensuring adherence to applicable processes, policies and legislative requirements, keeping track of progress and communicating offer acceptance/-rejection to parties concerned
  • Supporting the onboarding processes by ensuring that all required take-on documentation is obtained, verified, accurately captured and that the individual is scheduled for the Group Onboarding activities
  • Timeous and accurate capturing, updating and maintenance of people data on all platforms and/or systems (including but not limited to BambooHR, SimplePay, Expensify, TravelPerk, Remote, Deel, Oyster)
  • Acting as the point of contact for all People-related queries, questions and requests for support
  • Drafting formal and informal letters and other documentation as may be required
  • Supporting the exit management process by ensuring that terminations are accurately captured in all systems/platforms and benefit terminations/-transfers are actioned
  • Participating in projects
  • Communication with various internal and external stakeholders

About You

  • Proven experience (3+ years) as an People Administrator in a high paced, tech savvy environment
  • Experience working with the following systems: Bamboo HR, Slack, Notion, Google Suite, Excel
  • Meticulous attention to detail
  • Proactive and can work independently
  • Experience working in a hybrid work environment (blended remote and in-office) with proven ability to work asynchronously
  • Excellent communicator with all levels in an organisation (verbal and written)
  • Resilient and growth mind-set
  • Ability to prioritise deliverables and work load accordingly (good organisational skills)


  • Degree in HR Management is a prerequisite

The People We’re Looking For

We’re looking for people who want to grow. And as Yoco grows we hope they stay with us, long term.

Building things that make society more equal is a daunting task. And it’s not for everyone. We never stop pushing, we break things to rebuild, we challenge ourselves and teammates. We start over, we constantly evolve — and we do it fast. We know that it’s just the right kind of meaningful madness for our kind of visionary human.

So, who are you? You’re someone who resonates with our mission, but also our values, when it comes to how we work.

You’re a curious problem-solver with a passion for doing good. You’re bright and grounded, experimental and bold. You play open cards and get stuck in. You’re not afraid of change. You close the loop.

At Yoco, we love to laugh, cherish each other’s quirks, and be authentic.

Find Out More About Who We Are Here.

We encourage applicants from diverse backgrounds to apply and ask that you please send your application in English and help us reduce unconscious bias by leaving out your picture, age, address, and other unnecessary information in your CV.

Yoco is one of Africa's largest fintech companies. We enable small businesses to thrive through open commerce.

Founded in 2015 we have helped over 400,000 small businesses across South Africa accept card payments and access capital - often for the first time. We have over 330 team members across our key hubs in South Africa and the Netherlands, all working to deliver world class payments and software solutions to small businesses. We have raised $170M from some of the leading institutional investors in the world such as TPG, Dragoneer, Partech, Velocity, Quona, Raba, 4DX and many more.