Who we are

Yoco was founded in 2015, and we’ve been breaking down barriers, unlocking economic opportunities and opening commerce for people to thrive ever since.

We’re the payments provider for over 200,000 self-employed, and process over US$3 billion annually.

We have ±350 team members globally, all with a bias for boldness and a passion for simple, progressive solutions. We believe in uniting different people to solve hard problems, together.

Our mission of making society more equal requires a variety of people, with different backgrounds and points of view, to keep building solutions that make life easier for emerging businesses.

We’re growing fast. With growth comes compelling challenges. If you’re an ambitious problem-solver, with big ideas, a passion for doing good, bright, grounded and courageous; you’re likely to thrive at Yoco.

We don’t stop pushing. We break things to rebuild. We challenge ourselves and each other. We’re constantly evolving - and we’re doing it fast.

Grow With Us.

About the team

You'll lead the Product Analytics team, partnering with Yoco's Product & Engineering functions. The team drives product-led decision-making through user behaviour analytics, experimentation, feature impact analysis, and growth insights. You'll manage a team of high-impact data analysts who work closely with Product Managers, Designers, and Engineers across Yoco's product portfolio.

The existing team is set up and working across the main cross-functional product tribes. What we're looking for in this role is someone who sets the analytical direction at a product portfolio level - not just within individual product lines - invests in the team's growth, and acts as a strategic partner to Product leadership.

About the role

This is a hands-on management role. You'll be expected to deliver technically while also leading people, partnering with stakeholders, and building the team. In the early months, you'll lean more heavily into technical delivery as you establish credibility and the team grows, shifting toward management over time.

You'll own the Product Analytics domain: the roadmap, the team, the stakeholder relationships, and the quality of everything that ships. You'll also personally deliver the work that matters most - the complex analyses, the POCs, the strategic insights that shape product direction.

What you will be doing

Technical Delivery

• Lead cross-team analytical projects that shape product strategy: product portfolio analytics, customer lifecycle analysis, growth modelling

• Personally deliver proofs-of-concept and exploratory analyses on high-impact product questions

• Own the experimentation framework: experiment design standards, statistical rigour, and test-and-learn roadmaps in partnership with Product

• Review and elevate the team's dashboards, deep-dives, and research - set the quality bar through your own work

• Build analytical standards that enable self-service, automation, and scalability - leveraging AI and modern tooling to multiply impact

• Champion analytical best practices: reproducibility, documentation, peer review, methodological rigour

• Partner with Analytics Engineering on data modelling and pipeline needs

Product Partnership

• Act as a strategic analytical partner to Product Managers, Designers, and Engineers - not a service desk

• Translate complex product questions into analytical frameworks and actionable insights

• Support product leadership with KPI setting, metric design, and using data to steer decisions at the portfolio level

• Drive adoption of experimentation and data-informed decision-making across the product org

• Train and coach Product Managers and Engineers on how to think about data, interpret results with nuance, and build their own analytical capability

• Identify opportunities for growth in how the product function engages with data - whether through better tooling, training, processes, or coaching

People Leadership

• Run regular 1:1s with your team; provide coaching, candid feedback, and career development support

• Lead performance reviews and create individualised development plans

• Hire and onboard new team members as the team evolves

• Build a collaborative, high-trust team culture where people do their best work

• Handle difficult conversations with care and directness

Delivery & Operations

• Plan and prioritise the team's quarterly roadmap in partnership with Product stakeholders

• Balance ad-hoc requests, strategic projects, and standing commitments without dropping balls

• Manage team workload and protect capacity for deep analytical work

• Communicate the team's progress and impact clearly to stakeholders and leadership

About you

Must-Haves

These are genuine requirements, not a wish list. If you meet these, please apply.

• 10+ years in product analytics, product management, or a closely related analytical role

• At least 3 years of people leadership: managing, mentoring, or formally leading a team

• Still technically hands-on - not someone who has moved entirely into management

• Strong hands-on skills in SQL and at least one of Python/R - you can deliver end-to-end analytical work yourself

• Experience with experimentation: A/B test design, statistical significance, interpreting results in ambiguous situations

• Deep understanding of product metrics: activation, engagement, retention, conversion funnels, feature adoption

Strong Preferences

These strengthen your application but aren't deal-breakers.

• Blended experience across product management and data/analytics - you understand both the product decision-making process and the analytical rigour needed to support it
  Experience partnering with a Product/Engineering org, working at the pace of product development

• Familiarity with product analytics tooling: Amplitude, Mixpanel, PostHog, or similar event-based platforms

• Experience building analytics maturity: self-service frameworks, automation, data literacy programmes, or stakeholder training

• Track record translating analytical insights into measurable product outcomes (not just deliverables)

• Experience building or scaling a small analytical team (hiring, onboarding, setting culture)

• Familiarity with modern data stack: dbt, Snowflake/BigQuery, Looker/Tableau

Nice to Have

• Experience in fintech, payments, or marketplace/commerce businesses

• Previous experience in a hybrid IC-manager role

• Understanding of the South African tech ecosystem and small business context

The people we’re looking for

We’re looking for people who want to grow and have a thirst for learning. And as Yoco grows, we hope they stay with us for the long-term.

Building solutions for a more equal society is a daunting task - and it’s not for everyone. We never stop pushing, we break things to rebuild, and we challenge ourselves and our teammates. We start over, we constantly evolve - and we do it fast. We know that it’s just the right kind of meaningful madness for our kind of visionary human.

So, who are you? You’re someone who resonates with our mission and our values, and you’re relentlessly effective in your execution.

You’re a curious problem-solver with a passion for doing good. You’re bright, grounded, experimental and bold. You play open cards and get stuck in. You’re not afraid of change. You close the loop.

At Yoco, we laugh, embrace each other’s quirks, and support one another’s growth, all while staying authentic.

If this sounds like your kind of challenge, apply below and come grow with us.

We encourage applicants from diverse backgrounds to apply and ask that you please send your application in English and help us reduce unconscious bias by leaving out your picture, age, address, and other unnecessary information in your CV.

Department

Risk & Data

Role

Data Science & Analytics

Locations

Cape Town (South Africa)

Employment type

Full-time

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